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Activating a Huawei User Account

When a user account is created, the user has two weeks to change their password and complete registration. After this period, the account becomes deactivated. This article explains how to reactivate such a user account.

When a user is deactivated for any reason, you cannot create a new account with the same email address, and the user cannot log in.
In such cases, reactivating the existing account is necessary.
Here’s how to do it:

  1. Log in to the FusionSolar application.

  2. Under the System menu, select Company Management.
  3. A window will appear


    search for the user by their email address or username to locate their profile.



  1. Once the user appears, you will see an arrow-around-a-lock icon on the right side of the screen.
  2. Click this icon to reactivate the user.

Once the user appears, you will see an arrow-around-a-lock icon on the right side of the screen.
Click this icon to reactivate the user.

Confirm the warning message that appears — after that, the user account will be successfully reactivated.